This Privacy Policy describes how Air tooys ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at airtooys.com or make a purchase from us.
We take your privacy seriously. We are dedicated to safeguarding your personal data and operating in full compliance with the UK General Data Protection Regulation (UK GDPR) and all applicable United Kingdom data protection laws.
Who We Are
Store name and brand : Air tooys
Domain name : airtooys.com
Address : Air Tooys 38–44 South St, Ilkeston, DE7 5QJ, United Kingdom
Telephone : +44 115 932 5733
Email : contact@airtooys.com
Information We Collect
To provide you with the best possible service and fulfill your orders, we collect the following types of information:
Information You Give Us
When you place an order, create an account, or contact our support team, we may ask for:
· Your full name.
· Email address and phone number.
· Billing address and shipping address.
· Payment details (note that credit card information is processed directly by our secure payment partners and is not stored by us).
· Details of your purchases and order history.
Information We Collect Automatically
When you browse our store, we may automatically collect technical data to improve your experience, including:
· Your Internet Protocol (IP) address.
· Browser type and version, and device operating system.
· Pages you view and how you navigate through the site.
· Website from which you arrived (referral source).
How We Use Your Information
We use the information we collect for the following purposes:
· To fulfill orders: Processing your payments, packing your items, and delivering them to your door.
· To communicate with you: Sending order confirmations, shipping updates, and responding to your customer service requests.
· To improve our store: Analyzing browsing behavior to make our website easier to use and to fix technical issues.
· To meet legal obligations: Keeping records for tax and regulatory compliance.
· To maintain security: Protecting our website and your data from fraud or unauthorized access.
Legal Basis for Processing (UK GDPR)
Under UK law, we must have a valid reason to use your personal data. We rely on the following bases:
· Performance of a Contract: To fulfill the purchase of toys you have ordered from us.
· Legal Obligation: To comply with laws, such as tax and accounting requirements.
· Legitimate Interests: To improve our website, prevent fraud, and understand how customers use our services.
· Consent: Where you have agreed to receive marketing communications (you can withdraw this consent at any time).
Sharing Your Information
We never sell or rent your personal information to third parties. However, to run our business effectively, we need to share your data with trusted partners who help us operate, including:
· Payment Gateways: To securely process your transactions.
· Shipping Couriers: To deliver your toys to your specified address.
· IT and Website Hosts: Such as Shopify, to keep our online store running smoothly.
· Analytics Tools: To understand how visitors interact with our site.
All these partners are contractually obliged to handle your data securely and only for the specific purposes we have instructed.
International Transfers
Some of our service providers (such as technology companies) may be located outside the United Kingdom. When we transfer your data internationally, we ensure it is protected by strict contractual agreements that meet UK GDPR standards.
Data Retention
We will keep your personal information only for as long as necessary to:
· Complete the transaction you requested.
· Comply with legal, tax, or accounting requirements.
· Handle any potential complaints or disputes.
Once the data is no longer needed, it is securely deleted or anonymized so it can no longer be linked back to you.
Your Rights
As a customer located in the UK, you have significant rights regarding your personal data, including the right to:
· Access a copy of the information we hold about you.
· Rectify any inaccurate or incomplete data.
· Erase your data (the "right to be forgotten").
· Restrict or object to how we process your data.
· Data Portability to transfer your data to another service.
To exercise any of these rights, please contact us at contact@airtooys.com.
Cookies
Our website uses cookies. These are small text files placed on your device to help the site remember your preferences and understand how you use the site. You can control and manage cookies through your browser settings. If you disable cookies, some parts of our site may not function properly.
Security
We are committed to protecting your data. We implement robust technical and organizational security measures to prevent unauthorized access, loss, or alteration of your personal information. All transactions on our site are encrypted and processed via trusted, secure payment providers.
Children's Privacy
Protecting children's privacy is especially important to us as a toy store. Our website is intended for use by adults (parents and guardians) to purchase products for children. We do not knowingly collect personal information from anyone under the age of 13 without verifiable parental consent. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.
Contact Information
If you have any questions about how we handle your data or wish to exercise your rights, please get in touch:
Store name and brand : Air tooys
Domain name : airtooys.com
Address : Air Tooys 38–44 South St, Ilkeston, DE7 5QJ, United Kingdom
Telephone : +44 115 932 5733
Email : contact@airtooys.com
